Hostbigspace.com provides services to clients all around the world.
Hostbigspace has the responsibility to protect each client and provide them
with the best services available. The following guidelines were designed in an
attempt to ensure that we can do such.
Hostbigspace will be the sole arbiter as to what constitutes a violation
of these provisions.
Services provided by Hostbigspace may be used for lawful purposes only.
Transmission, storage, or presentation of any information, data, or material in
violation of any United States Federal, State, or City law is prohibited.
The subscriber agrees to indemnify and hold harmless Hostbigspace from
any claims resulting from the use of the service which damages the subscriber
or any other party.
Examples of unacceptable content include, but are not limited to:
Copyrighted media, without authority to distribute or display
programs or key generators
- High Yield
investment programs or HYIPs and related monitors, top list etc.
pornography or kidnapping material
activity, phishing, pyramid schemes, chain letters, forgery, or
propaganda, racist material, or bomb/weapon instructions
Spyware, Malware, or other infectious material.
protected by trade secret or other statute.
Content, Dating Sites, forums, hacking scripts, scripts that abuse server
or any other related websites are strictly forbidden.
websites are strictly not allowed on shared hosting servers.
Additionally, Hostbigspace prohibits:
- IRC and
associated programs (including psybnc, bots, etc.)
servers, voice servers and related applications.
commonly used for abuse, attacks, or flooding
harassing, or obscene content
Links to unacceptable content, or as defined above, are also prohibited
and will be suspended without any prior notice, Hostbigspace have the right to
choose whether the content is allowed or not and can take immediate decisions.
Any attempts to undermine or cause harm to the Hostbigspace equipment, network,
operations, or clientele is STRICTLY prohibited. Hostbigspace will pursue legal
action to the fullest extent for all abuse/violation of such.
Any activity deemed damaging or abusive, whether unlawful or considered
to be detrimental to the operations of Hostbigspace, is prohibited.
Hostbigspace has complete right to Fine you for amount of damage done to
Hostbigspace operations. This includes, but is not limited to:
- Denial of
Service Attacks (DOS/DDOS)
Advertising via IM, Forums, Newsgroups, Email, etc..
We understand that bulk email is an important mechanism for keeping
people informed. However, spamming (unsolicited advertising), from the
Hostbigspace network, or spamvertising (unsolicited advertising of) sites
hosted on the Hostbigspace network is STRICTLY prohibited.
Legitimate bulk email meets the following criteria:
recipient has confirmed his willingness to be added to the distribution
list of the mailing, by responding to a verification email, or, otherwise,
verifiably confirming permission. (Evidence of such must be retained and
available by request.)
include: Valid headers, removal instructions, and information on the
method by which the subscribed address was obtained.
- All bulk
email senders must post privacy policies, in association with the sending
domains. Co-registration is not prohibited, but explanations of the
sharing of information must be both publicly available and included in the
confirmation mechanism for list subscription.
Hostbigspace approaches a client for evidence of confirmation, this
request must be honored within 24 hours.
Failure to meet the acceptable criteria for bulk mail may lead to
if such actions have caused mail servers or IP address ranges on the
Hostbigspace network to be blacklisted, Hostbigspace reserves the right to
terminate customer account and fine the customer.
Hostbigspace may, at any time, audit systems for any data/activity
showing potential policy violations. No
Backup will be provided of any account found violating our Policy or AUP.
The Hostbigspace Abuse Dept. makes an attempt to contact the client, via email,
when the first sign of a possible violation is noted. These alerts are a
courtesy. Responses to such alerts are required. If an alert is received from
any Hostbigspace staff member, the client is responsible for acknowledging
his/her understanding and citing any action planned or taken, within 24 hours
of the notice. Failure to do so may lead to suspension. Repeated failure to do
so may result in termination.
If any terms or conditions are failed to be followed, the client risks service
suspension or termination. Hostbigspace reserves the right to remove any
account, without prior notice. If Hostbigspace deactivates an account for
violating policy, the client will forfeit any rights to a refund. No refunds
for advance payments will be granted for deactivated accounts.
In any case involving unauthorized parties utilizing a Hostbigspace
service for abuse/violations, the client will be responsible for stopping all
affected applications, until the source of the problem is found and corrected.
Hostbigspace may opt to disable all services until the client can perform such
In general, the client is responsible for maintaining a secure system.
The client is expected to monitor his/her system(s) and/or service(s). Resource
usage should be maintained within the level outlined in the service contract.
Abuse caused by end-users or unauthorized parties may increase resource usage
and it should be noted that overage fees may apply.
Hostbigspace will be not allow any account on server that causes load
issue or consumes more resources than allotted. HostBigSpace has the right to
immediately suspend any such account without prior notice.
Anti-Nulled Scripts Policy:
HostBigSpace like any other host is against the usage of Nulled Scripts
(Plugins, themes, scripts etc.). Any account found using nulled script is
immediately terminated. HostBigSpace team randomly checks websites and the
themes and plugin they are using, if any premium plugin/theme is detected, we
check for the latest version of it available in the market. If the version of
theme/plugin does not match with the latest version, We suspend the site.
Client has to show the purchase invoice or any other proof in order to un
suspend the site again.
Unlimited Plan Limitations:
Any reseller plan which states unlimited account does not mean you can
create unlimited accounts under it. All unlimited plans are limited to 50 GB
bandwidth or 160 total accounts (accounts under sub resellers are counted)
whichever comes first. Any account further created will automatically be
suspended by system. If clients want to increase this limit on accounts, he
needs to purchase another hosting plan.
Overage fees will apply to any service utilizing more than its assigned
bandwidth allocation, except for those unmetered bandwidth vps and servers.
Overages will be calculated based on overall amount of Gigabytes (GB)
transferred in a monthly period, unless a service is sold based on Megabits per
Second (MBPS). Services sold by MBPS, will be calculated via the industry
standard 95% method, unless specified in contract otherwise. Client is
responsible for all usage, and any corresponding overages fees, that result
from a service that may be hacked and/or flooding. Hostbigspace may require a
deposit should a client utilize/require large amounts of bandwidth beyond their
standard bandwidth allocation.
We take weekly backups of all shared hosting and reseller hosting accounts.
However, any account consuming space more than 1GB and less than
5GB will be excluded from weekly backup. Such accounts will be
backed up only once in a month. Any account consuming space more than 5GB will not be
backed up at all. Respective reseller is
responsible for backup of such accounts. We dont take backup for VPS and
dedicated servers accounts.
Hostbigspace reserves the right to block/filter or throttle ports and/or ip
address ranges, at its discretion. This may include, for example, blocking Port
6667 (IRC), denying access from a known-spamming IP address range, or limiting
the speed of point-to-point file-sharing programs (Kazaa, Limewire, Donkey,
etc). This may also include giving priority to certain traffic types, such as Voice-over-IP
(VOIP) phone call transmissions.
Virtual Private Servers (VPS):
To maintain the integrity of our service, VPS service that utilizes heavy
amounts of system resources may be required to be upgraded, or, Hostbigspace
may relocate your site to a different server and/or IP address, to reduce the
load on the server on which you are currently residing.
Hostbigspace may at its discretion suspend or terminate service of any client
that is abusive/harassing to Hostbigspace and/or Hostbigspace employees.
Examples of such activity include, but are not limited to:
abuse: cursing, yelling, threatening, etc.
disregard for warnings or notices
mistakes/errors/changes causing unnecessary workload
Hostbigspace email addresses, ticket systems, or servers
involvement in flood/DDOS activity, hacked services, or other ongoing
late payments or responses
- Issuing a
chargeback or bouncing a payment
activation of problematic end-users
which affects the service(s) of other Hostbigspace clientele